Senior Manager, Digital Transformation
The Digital Transformation Team within the Strategy & Innovation Office will leverage technology and data to help our business create and innovate. We are looking for a tenacious leader who is obsessed about consumer and technology, understands both consumer aspirations and operational constraints, and uses that knowledge to revolutionize how we operate internally and externally. You will drive the digital transformation vision, strategy, and delivery of digital capabilities that touch our suppliers, partners, employees, and consumers. You will be the voice of change and the primary interface for how we can leverage technology and data to grow, with autonomy and extremely high visibility. This role will report to the Head of Strategy & Innovation Office.

Area of expertise: Supply Chain (Manufacturing, Supply Chain, Operations) or Commercial (B2B Sales, Marketing, E-Commerce)

1.6 Month Expectations

•Conduct current state assessment and identify digital opportunities to increase growth and profit
•Translate corporate strategies into clear, specific digital goals and deliverables, supported by solid analysis
•Quantify the business value of proposed solutions with a financial business case and/or other metrics, jointly with leadership and digital partners
•Define customer and product requirements, and coordinate the requirements to other stakeholders and vendor partners/solution providers
•Define, manage, and deliver roadmap for digital capabilities, including pilot and launch of future customer & employee experience based on a human-centered design mindset
•Develop and monitor key performance metrics KPI and actions
•Manage bottlenecks, resolve escalations, anticipate and make feature and resource trade-offs

2.12+ Month Expectations

•Partner with and supervise work performed by both internal and external strategic vendors & partners
•Work cross-functionally with partners/providers, finance, and operations on an iterative product development cycle
•Oversee user interface design, usability testing, customer research, metrics and data analysis
•Increase insights on user behavior and pain points
•Identify, measure, and improve key customer experience metrics
•Act as an advocate and advisor for Vinamilk’s usage of innovative technologies and support practices to accelerate cross-company adoption of such tools and platforms
•Collaborate extensively with business units and functional heads and IT architects to identify and leverage opportunities for digital acceleration and fundamentally different ways of working
•Coach business owners, product owners to develop a digital-first strategy and build capabilities within their teams

3.Basic Qualifications

•Bachelor’s Degree in Business, Computer Science, Engineering, or related field
•8+ years of experience in a technology company or focusing on technology
•Experience with feature trade-off, roadmap prioritization, and 0-to-1 product delivery
•Experience using data and metrics to test theories, confirm assumptions, and measure success in ambiguous environment
•Technical fluency; comfort understanding and discussing architectural concepts with technical team members

4.Preferred Qualifications

•Master’s Degree in Business, Computer Science, Engineering, or related field
•Proven thought leader on digital and business transformation
•Demonstrated ability to synthesize the evolving future of an industry, and to define corresponding impact of those trends
•Demonstrated ability to build a strong team, motivate direct and indirect reports


Should you be interested in this position, kindly send your profile to email: sio_hr@vinamilk.com.vn (Recruitment Team – HR Dept.)

Thanks for your attention and application!

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